Lost Empire: Immortals Support Woes

Paradox
Interactive Forums have unfortunate news from Pollux Gamelab that they have
suspended operations due to financial woes, leaving support for Lost Empire:
Immortals in an iffy state: Due to financial constraints, all
production at Pollux Gamelabs has currently been halted. At present we do not
know what exact implications this will have for future support of Lost Empire:
Immortals.

The support mail is being read but at the moment we cannot guarantee a 100%
response rate nor response time.

The best place to start in case of a problem is reading the stickies at the
Technical Support forum:

http://forum.paradoxplaza.com/forum...splay.php?f=399

The most common problem is a missing prerequisite, which cause an error in the
installer detection. The following requirements are needed to run Lost Empire -
Immortals, and can be found in the "prerequisites" folder of the installer/cd-rom.


DirectX DirectX NET20 VCREDIST XNA 1.0 Refresh

For Vista NET2.0 is not needed and cannot be installed.

It is important to notice that even though you have DirectX9 installed you might
not have all components, so run the DirectX installer. The newest DirectX
installer can be found here:

http://www.microsoft.com/downloads/...3d38-db71-4c1b- bc6a-9b6652cd92a3
Also notice that even though you have Vista and DirectX10 you still need to
install DirectX9 because DirectX10 does not replace DirectX9.

There is a patch 1.0.3 out, details on that located here:

http://forum.paradoxplaza.com/forum...ad.php?t=349841
Notice that savegames from 1.0.0 does not work in 1.0.3.


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